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Health & Safety Practices

On March 15, 2020 when we decided to close our restaurants it was a gut-wrenching decision and not one we ever imagined making for ourselves. We feel that before opening our doors in any capacity,  it was first and foremost crucial to have a proper safety and health practices plan in place, both to keep our staff safe, but also, our guests.  We continually consult our colleagues locally, nationwide, and internationally to learn from those ahead of us and have come up with a plan that we believe will keep everyone as safe as possible while at work and outside of work.  Therefore, with great thought and consideration, we want to lay out how we are creating the safest and healthiest spaces for everyone. Please reach out to us with any questions. We know that this plan will evolve over time, the more we continue to learn, and the more nationwide and statewide policies are put into place.


Coronavirus Protocol |  Updated 6.18.21


Team Safety :

• All team members are required to monitor their health and stay home home if they are not 100%.

• Masks are optional for all team members but encouraged for those who are unvaccinated, for your safety and the safety of our team.

• Hand washing is required every 30 minutes.

• Team members who are required to wear gloves will change them when switching tasks, handling different foods, or after touching objects that should be considered contaminated (cell phone, computer, clothes, door handles, etc.) If the integrity of a glove is compromised (e.g. ripped, punctured) change gloves immediately - wash hands per proper protocols.

• Avoid touching your eyes, nose, or mouth with unwashed hands or used gloves.

• Refrain from physical contact (handshakes, fist bumps, hugs etc).


Cleaning/Sanitizing Equipment & Workstations:

• Make sure sanitizing products meet EPA criteria.

• Sanitize all workstations and equipment at start and end of shift, and between tasks

• Sanitize all shared surfaces every 30 minutes.

• External agency deep cleaning every 14 days.

• Sanitize surfaces after contact with contaminated items (cell phones, computers, clothes, etc.).

• Frequently sanitize high-touch objects (door handles, faucets, knobs, trash can lids, cell phones, computers, etc.).

• Boxes, containers, or any packaging being used to transport food or equipment must be sanitized before leaving and when returned to the kitchen/storage sites.

• Hand sanitizer and wipes to be made available everywhere.

• Change masks if they become soiled or wet.

• Keep all personal items in designated area to prevent contamination of workspaces.

• Reusable bottles/cups must stay in the personal items area.


MP deliveries from the business:  

• Delivery vehicles must be sanitized before and after each delivery door handles, steering wheel, control panel, gear shift, seat belts, etc.


Guests in the Dining Room:

• Masks are optional but encouraged for those who are unvaccinated, for your safety and the safety of our team.


Dining Rooms & Restrooms:

• Hand sanitizer and wipes are available.

• External agency deep cleaning every 7 days.


Returning to Work After Illness:

The CDC offers guidance on prudent timelines for different scenarios.

If an employee has a fever and a cough but then gets better without COVID-19 testing or medical care, they would be allowed to return to work under the following conditions:

• Three days have passed since their recovery, which means their fever is resolved without the use of fever-reducing medication and their respiratory symptoms have improved; and

• At least seven days have passed since they first experienced symptoms


An employee who is medically confirmed to have COVID-19 and is showing symptoms. In this instance, the worker would be allowed to return to work if:

• Their fever has been resolved without the use of fever-reducing medications;

• Their respiratory symptoms have improved (for example, cough or shortness of breath);

• They have had a negative COVID-19 test.


We look forward to welcoming you back into our restaurants. We’ve missed you and we appreciate your support, it kept us motivated to get back up and running. We’ve learned a lot since closing our doors, maybe one of the greatest lessons was that only great things come when a community comes together.  We will continue to get through this together, it's working. New York City always comes back.


QB,

Sean and Missy